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Once you accept our quotation, you will receive an order confirmation outlining all agreed specifications. After your approval, we begin sourcing materials and manufacturing your order. As soon as your project is completed, we will contact you to arrange a convenient delivery date and, where applicable, schedule the installation.
Production and delivery times vary depending on the product and level of customization. During the quotation process, we provide transparent timelines so you know exactly what to expect from the outset.
Once your order has been confirmed, we typically begin material sourcing and production shortly thereafter. Whether changes or cancellations are still possible depends on the current stage of your order. Requests made shortly after confirmation can often be accommodated without issue. However, once production is underway, modifications may be limited. Every request is reviewed individually, and we always strive to find a fair and practical solution.
Yes. All of our products are individually manufactured according to our clients’ specific requirements, ensuring a tailored solution for every project.
Yes. We are happy to offer on-site consultations to assess your project requirements and ensure the best possible solution for your space.
Depending on the product, information such as dimensions, preferred finishes (e.g. colour or material), and site-specific requirements may be needed. We will discuss and define all relevant details together during the consultation process.
No, there are no minimum order requirements.
Our primary focus is Austria and Germany. However, deliveries to other EU countries can also be arranged on request.
The price is primarily influenced by the selected materials and the level of customization and craftsmanship required for the project.
Yes. For bespoke and made-to-measure products, an advance payment is required before production begins.

